Business Process Outsourcing & Management Services

Our Business Process Outsourcing & Management Services

Get the experts who work exclusively for your business goals. Join us today for real-time insights, 24/7 availability, tool expertise, data protection, backup staff at no extra cost, and more.

Business Process Outsourcing & Management Services

Our Business Process Outsourcing & Management Services

Get the experts who work exclusively for your business goals. Join us today for real-time insights, 24/7 availability, tool expertise, data protection, backup staff at no extra cost, and more.

Our Assets

Biggest Challenges Faced by Insurers

82%

Small businesses in Accounting and Bookkeeping see failure due to cash flow problems.

61%

Marketers in Insurance Agency Optimization identify lead generation as their primary challenge.

70%

Customers' journeys are dictated by how they feel they are being treated, marking the relevancy of customer support.

90%

Consumers say they trust online reviews (Google), highlighting the significance of digital marketing.

82%

Small businesses in Accounting and Bookkeeping see failure due to cash flow problems.

61%

Marketers in Insurance Agency Optimization identify lead generation as their primary challenge.

70%

Customers' journeys are dictated by how they feel they are being treated, marking the relevancy of customer support.

90%

Consumers say they trust online reviews (Google), highlighting the significance of digital marketing. 

How Are We Driving Change with our BPM Services?

Insurance

We have more than 17+ years of experience with end-to-end policy administration, claim management, endorsements, and other insurance process outsourcing services.

Data Annotation

As veterans of the data annotation domain for nearly a decade, we understand the significance of consistency, quality, and precision in data annotation outsourcing services.

Recruitment Process Outsourcing

We align hiring with your business strategy. From talent consulting to onboarding support, our recruitment support services bring a fresh perspective to workforce planning.

Customer Support

With a proven track record of 4.9 CSAT and 2.60 AHT, we work to turn customers into loyal brand ambassadors with our customer support management services.

Digital Marketing

Engaging content and campaigns, enhanced conversion rates, and elevated brand presence are what we have achieved for our clients with our exceptional digital marketing solutions.

Insurance Agency Optimization

To keep your agency aligned with the continuously evolving innovation trends, we offer insurance agency consulting services that ensure scalability and empower P&C's success.

E-commerce

Whether it is about getting 360-degree stock visibility, managing logistics, or writing compelling product descriptions, we execute your e-commerce goals with unparalleled expertise and eagle-eye precision.

Insurance 

We have more than 17+ years of experience with end-to-end policy administration, claim management, endorsements, and other insurance process outsourcing services.

Accounting & Bookkeeping

If increasing sales aren't translating to profits, if you're overspending and missing tax benefits, consider outsourcing accounting and bookkeeping services to us.

Data Annotation

As veterans of the data annotation domain for nearly a decade, we understand the significance of consistency, quality, and precision in data annotation outsourcing services.

Recruitment Process Outsourcing

We align hiring with your business strategy. From talent consulting to onboarding support, our recruitment support services bring a fresh perspective to workforce planning.

Customer Support

With a proven track record of 4.9 CSAT and 2.60 AHT, we work to turn customers into loyal brand ambassadors with our customer support management services.

Digital Marketing 

Engaging content and campaigns, enhanced conversion rates, and elevated brand presence are what we have achieved for our clients with our exceptional digital marketing solutions.

Insurance Agency Optimization

To keep your agency aligned with the continuously evolving innovation trends, we offer insurance agency consulting services that ensure scalability and empower P&C's success.

E-commerce

Whether it is about getting 360-degree stock visibility, managing logistics, or writing compelling product descriptions, we execute your e-commerce goals with unparalleled expertise and eagle-eye precision.

Thinking

Frequently Asked Questions

Couldn’t find your query? Drop your requirements straight to our inbox, and one of our team members will get in touch with you soon.

We recommend you outsource your business operations as it gives you:
  • Access to global talent and expertise
  • More time to focus on the core aspects of your business
  • Enhanced productivity and efficiency
  • Risk mitigation and compliance
  • Cost savings on infrastructure, technology, salaries, and other business expenses
  • Competitive edge and flexibility

To partner with us, you can give us a call at: Or e-mail us at support@fusionfirst.com

We consider cybersecurity to be the most critical aspect of our operations. With ISO certification, all our systems are securely encrypted and comply with globally recognized data security standards. In addition, we understand the significance of having comprehensive insurance coverage, giving our clients confidence in the reliability and excellence of our services.

When you outsource with FBSPL, our team works exclusively for you. You can call, e-mail, or chat with them anytime through any channel you prefer. You can discuss the project status, ask questions, and provide feedback. Furthermore, you'll be assigned an account manager who serves as your primary contact and keeps you informed about your project's progress. In addition, you can conduct training on your specific processes/requirements and tools to ensure everyone is on the same page.

Partnering with us means:
  • 24/7 availability
  • Data protection
  • 360-degree assistance that meets your dynamic business needs round the clock
  • Professionally trained employees
  • Buck-up services at zero additional cost
  • Dedicated customer support, vendor management, and much more