Building Businesses. Elevating People

Since 2006, FBSPL combines domain expertise, AI-led consulting, and a people-first approach to strengthen operations, enhance performance, and drive lasting value.

FBSPL Growth Illustration

The purpose and principles that shape FBSPL.

FBSPL - Vision

Vision

  • To drive meaningful growth for the businesses we serve and the careers we build.


FBSPL - Mission

Mission


FBSPL Values

Values

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Our leadership team

Madhukar S Dubey

Madhukar S Dubey

Founder & Managing Director

A technology enthusiast and visionary, Madhukar S Dubey is the Founder and Managing Director of FBSPL. With a passion for integrating cutting-edge technologies, he leads the company towards innovative growth and operational excellence. His forward-thinking approach drives FBSPL’s strategic direction, ensuring the company remains at the forefront of industry advancements. He believes in using technology as a powerful tool for creating long-term value and growth.

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Shweta Dubey

Shweta Dubey

CEO & Co‑Founder

Shweta Dubey is the guiding force behind FBSPL’s success as its CEO and Co‑Founder. A natural motivator, she inspires her teams to rise to their fullest potential, fostering a culture of collaboration, excellence, and continuous improvement. Her leadership is characterized by her ability to chart a clear path forward while empowering others to lead with purpose and passion. Under her guidance, FBSPL has consistently set new benchmarks for success in an ever-changing market.

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Kuldeep Bhatnagar (KB)Kuldeep Bhatnagar (KB)

Kuldeep Bhatnagar (KB)

Vice President, Director's Secretariat

Shakti Singh ShekhawatShakti Singh Shekhawat

Shakti Singh Shekhawat

Vice President, Strategic Planning

Jacob HosnerJacob Hosner

Jacob Hosner

Vice President,Agency Optimization Services

Shekhar DhabhaiShekhar Dhabhai

Shekhar Dhabhai

Deputy General Manager, Operations

Ankur ChatterjeeAnkur Chatterjee

Ankur Chatterjee

Deputy General Manager, Sales & Marketing

Avinash ShrivastavaAvinash Shrivastava

Avinash Shrivastava

Senior Manager, Information Technology

Chetan SharmaChetan Sharma

Chetan Sharma

Head of Process Excellence Domain

Akash SanchetiAkash Sancheti

Akash Sancheti

General Manager Finance

Company Milestones

2006

Founded in Udaipur

2008

Ranked 2nd Best KPO Company Worldwide

2012

Registered as Emerging MSME by STPI, India

2014

Inaugurated a 22,000 sq ft.

2015

Received TOI Entrepreneur Award

2017

Received UCCI Excellence Award

2018

Received UCCI Excellence

2020

Expanded services into the USA and Canada

2021

India's Most Recommended Business Service Provider by Manifest

2023

Certified Great Place to Work – 2nd consecutive year

2024

Featured as an aspirant in the Everest Group Peak Matrix Assessment

2025

Awarded Rajasthan Best Employer Award

2026

Recognized by Clutch as Top 15 BPOs – Global Fall 2025

Creating Impact that
Matters

We believe it's these little efforts that hold the power to make the biggest difference.

Life at FBSPL
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