The presence of a distributed workforce and globalization have spurred enterprises to adopt business process outsourcing solutions. This approach is exclusive to large organizations that want to digitize their services due to the normalization of remote work.
Outsource Accelerator (OA) organizes the OA500 index to recognize the top outsourcing firms in the world, where FBSPL has secured a spot. The company is recognized with the 289th position in the OA500 2024 index with a quality benchmark of Total Footprint x QA Score of 187, marking its presence in global outsourcing. This milestone places the company among the industry elite, which promises to transform businesses with tailored solutions in the future.
What is the OA500 2024 index?
As part of the Global Outsourcing Firms index, the Outsource Accelerator (OA) compares and analyzes firms based on valuable indicators. This index methodology considers revenue growth, customer service quality, and tech advancements as the key factors for a rigorous cross-company comparison. This outsourcing advisor recognizes 500 global outsourcing firms amongst 2800 outsourcing players cataloged in 2024. Gradually, this OA500 index is becoming more relevant as it has footholds in diverse industries and appropriately identifies each firm's longitudinal success.
What made FBSPL achieve this recognition in the global outsourcing arena?
The 289th rank for FBSPL signifies its acknowledgment of delivering customer-centric solutions and its capability to navigate complex market dynamics. Here’s our secret to the success:
- Talent investment: Our talented teams are our greatest asset. We ensure that our team is competitively skilled through comprehensive training programs.
- Innovation keeps us ahead: We believe in leveraging cutting-edge technologies, such as AI, machine learning, and data analytics, to provide unmatched value to our clients.
- Quality-driven solutions: FBSPL’s customized solutions follow global quality standards, which has given us years of partnership with clients.
- Client-centric approach: The company takes a deep interest in understanding clients' unique challenges and delivers tailored solutions, which shows that we are committed to building a loyal customer base.
Impact of this milestone
The achievement of holding a position in the OA500 index shows our dedication to strategic success. This recognition is more than just an honor; it helps us enhance the credibility of our business and gain a prominent position in the outsourcing sector.
Read full news on: How we ranked #289 in OA500 2024 index
Final thoughts!
FBSPL’s rank among the top outsourcing firms on the OA500 index highlights the company's innovation and operational efficiency and the contribution of our inspired team. It is undoubtedly a proud moment for the company, paving the way for continued growth and global success. Hopefully, we will achieve new milestones ahead with our expertise in the global outsourcing industry.