About us

Empowering businesses through innovative outsourcing solutions since 2006. As a leader in Business Process Management and Consulting, we specialize in Insurance Outsourcing, Accounting & Bookkeeping, Data Annotation, Data Visualization, and Digital Marketing services, enabling companies to have complete control over their operations and drive sustainable growth.

Years of experience

+

Skilled insurance VAs

+

Happy clients

24*7

Operational support

Major challenges faced by insurance agencies

69%

Policyholders demand quicker claims resolution, putting pressure on insurance agencies to meet their demands.

77%

Insurance firms place data protection and cybersecurity at the forefront due to strict regulations and rising threats.

59%

Insurance firms struggle with talent shortages in skilled roles, making recruitment and retention challenging.

68%

Insurance agents find it difficult to stay ahead of regulatory compliance; hence, they look for skilled insurance VAs.

Fight your challenges with our professional insurance VA services

Managing claims, policy updates, compliance, and client communication shouldn’t hold you back! Our insurance agency virtual assistant services can simplify your back-office operations so you can focus on scaling your business. Join the family of 550+ satisfied clients and experience the growth you deserve!

Industry-trained VAs

Save time and skip the hassle of training insurance VAs. We offer intensive training to every virtual assistant, ensuring ready-to-go support.

100% backup coverage

We treat your business like ours! Get dedicated virtual assistants for your insurance agency backed by our entire team.

Your time zone availability

Our 24*7 insurance virtual assistant services are customized to match your business hours, ensuring timely responses and instant support.

90% of operations covered

Let our insurance virtual assistant team handle 90% of your daily operations while you strengthen client relationships.

Top-notch insurance virtual assistant services for all your business needs

Insurance New Business

Set up your new business with the help of experienced virtual assistants for insurance agents. From lead qualification to policy issuance...

Read More
Policy Processing

Is delayed policy processing affecting your client relationship? Not anymore! Streamline your policy management...

Read More
Claims Management

Effective claims management is crucial for client satisfaction. Our virtual assistants are trained to tackle even complex...

Read More
Insurance Agency Consulting

Discover the true potential of your agency with the guidance of our virtual assistants and consulting services...

Read More
Insurance Customer Support

Offer 24*7 operations support to your potential customers with our dedicated virtual assistant services...

Read More
Insurance Accounting

Are you struggling to maintain accuracy when dealing with a large volume of financial transactions? We’ve got your back...

Read More

Whom do we cater insurance virtual assistant services?

Our specialized virtual assistant for insurance industry aims to streamline operations, supporting the unique needs of MGAs, carriers, agents and brokers.

MGAs

We collaborate closely with MGAs to streamline claims and administrative duties so they can develop solid client relationships.

Carriers

Our dedicated insurance VAs assists carriers in cutting expenses and improving operational effectiveness.

Agents & Brokers

We offer policy renewal services and insurance back-office support so that brokers and agents can keep their customers satisfied.

Reclaim your time with insurance virtual assistant services!

Our tools expertise

Trusted by businesses like yours

Hear from our clients

Hear from our Client-Chin Ma

Hear from our clients

I must say that our partnership with Fusion Business Solutions (FBSPL) has been truly exceptional. What sets FBSPL apart is their remarkable ability to not only grasp our ever-evolving business needs but also their genuine curiosity to understand our culture. Their flexibility and agility have been invaluable as our startup continues to grow rapidly. FBSPL's proactive approach, coupled with their rigorous processes and scalability, has significantly enhanced our customer experiences and AI operations.

Chin Ma
Founder and President

Hear from our clients

Hear from our Client-Isom

Hear from our clients

Fusion Business Solutions has been a game-changer for our company. Their responsive team, seamless onboarding, and commitment to excellence have significantly reduced our stress levels, allowing us to focus on what matters most – our clients. We've experienced measurable improvements in client retention and employee satisfaction since partnering with Fusion, making them the top choice for any business seeking efficient virtual assistant services. We are grateful for the outstanding support they've provided to our business.

Isom Rigell M. Ed.
Chief People Officer

Hire virtual assistant in just a tap!

Book a call
1
2
Fill the form
Connect with domain experts
3
4
Define scope of work
Get professional assistance
5

Trusted globally

Take a step up

The numbers speak for themselves—automated operations, lower costs, and better accuracy. But at FBSPL, we’re not just about numbers. We’re a strategic partner, dedicated to driving your business growth.