Insurance Outsourcing Solutions | FBSPL

Insurance Outsourcing Services
Built for Growing Agencies, MGAs, Carriers, & Brokers

Dealing with processing delays, staffing shortages, or rising compliance pressure? Our AI-first insurance outsourcing services are designed to ease the load, cutting turnaround time by up to 60% and clearing backlogs with 100% accuracy. With proven insurance BPO solutions, we help businesses free up their teams & improve client retention.

Advance Your Insurance Operations with AI-First Insurance Outsourcing Services

Insurance New Business Setup

Effortlessly set up your new insurance business with expert-driven insurance BPO services. Our insurance new business setup supports maintaining 100% compliance and accuracy from quote management to policy issuance.

Quotes management – Faster and more accurate quote comparison for better decision-making.
Policy checking – Align policies with carrier guidelines & compliance requirements before issuance.
Pre-underwriting support – Organize and verify applicant data for risk assessment & pre-underwriting.
Insurance data entry – Maintain clean, organized, and accessible insurance data records.
Insurance administration – Manage end-to-end policy documents, renewals, and endorsements.
Policy issuance - Flawless policy generation and delivery with compliance and accuracy.

Policy Processing

Inconsistent policy management leads to costly errors & compliance risks. Our policy processing services automate renewals, policy issuance, and loss runs processing, helping insurance businesses cut processing time by up to 50%.

Policy issuance – Generate and deliver error-free policies with 100% compliance.
Policy checking – Validate policies against carrier guidelines to prevent discrepancies, if any.
Loss runs processing – Analyze and organize loss history reports for enhanced risk assessment.
Policy renewals – Ensure timely policy renewals with effortless document management & tracking.
Policy management – Maintain updated policy records and take care of smooth policy servicing.
Policy endorsements – Process policy modifications, minimize delays, and maintain compliance.

Claims Management

Slow and inefficient claims process frustrates policyholders. But not anymore! Our insurance claims outsourcing services simplify the entire lifecycle, helping your team manage 35% more claim volume without adding headcount.

Claims processing – Manage claims intake, validation, and documentation.
Claims settlement - Accelerate payouts with assessment, compliance checks, and coordination.

Insurance Accounting

Errors in accounting might lead to compliance risks, financial instability, and cash flow disruptions. With our insurance accounting BPO services, you can experience accurate bookkeeping, financial reporting, and reconciliation.

Payable management – Conduct payments on time for carriers and vendors while taking care of accuracy.
Receivable management - Track and manage premium collections for optimized cash flow management.
Payroll processing – Manages complex deductions and benefits administration.
Financial reporting – Create précised financial statements for informed decision-making.
Account reconciliation – Identify and rectify the discrepancies for a better financial overview.
General ledger accounting – Maintain an error-free general ledger for improved financial control.

Insurance Agency Consulting

Running an insurance agency efficiently is beyond managing day-to-day operations. At FBSPL, our insurance agency consulting experts conduct in-depth audits and automate workflows, helping insurance agencies scale faster.

Workflow standardization & efficiency optimization - Eliminate redundancies and optimize operational efficiency.
Technology automation solutions – Integrate latest tech solutions to improve agencies productivity and client experience.
Data cleanup – Remove all the errors and inconsistencies for cleaner and reliable records.
Data migration – Guarantee complete migration and integration data across systems with zero time.
Agency staff training – Train teams with the right skillset to maximize insurance agencies' productivity.

Insurance Customer Support

Policyholders demand quick assistance, but high call volumes slow down the process. At FBSPL, our experts offer prompt assistance across multiple channels, achieving first-response times under 60 seconds during peak hours.

Inbound customer support – Provide real-time assistance for policy inquiries, claims, and billing concerns.
Outbound customer support – Facilitate proactive engagement for renewals, claims follow-ups, and upselling.
Live chat support – Offer instant query resolution for faster and more efficient customer interactions.
Email support – Email responses to manage policyholder inquiries and issue resolutions.

Insurance Outsourcing Services
Built for Growing Agencies, MGAs, Carriers, & Brokers

Trusted Globally