Our services include

Professional business setup support

Managing application intake and policy issuance can be time-consuming and prone to errors. Our AI-powered insurance outsourcing services ensure accurate document verification and compliance from day one, speeding up your business workflow.

End-to-end insurance policy processing

Manual policy updates can lead to errors and inefficiency. Our AI integrated expert insurance solutions help with renewals, endorsements, and cancellations, reducing manual workload while improving accuracy and customer satisfaction.

Reliable claims management support

Delays and errors in claims processing frustrate policyholders and drain resources. We help process claims faster with improved accuracy, transparency, and client trust through our insurance business outsourcing solutions.

Accurate insurance accounting

Inaccurate accounting and reconciliation can disrupt your financial reporting. We offer insurance accounting services with 99% accuracy in managing bookkeeping, reconciliations, and financial reports, keeping your accounts clean and audit ready.

Expert led agency consultation

Operational inefficiencies often go unnoticed until they impact performance. Our insurance business outsourcing solutions apply AI-driven insights, manage workflows, and ensure compliance to help your agency run smarter.

24/7 Customer support services

Unanswered queries and slow follow-ups frustrate policyholders and hurt retention. With 24/7 insurance customer support outsourcing, your clients get fast, consistent, and professional service, building loyalty with every interaction.

Is your team completely occupied with routine tasks like data entry, policy changes, and claims follow-ups, leaving little time for strategic growth?

If so, you're not alone. These repetitive, time-consuming processes drain resources that could be better used for growth and client engagement. FBSPL simplifies operations with AI-driven insurance outsourcing services, so your staff can prioritize clients and scale with confidence.

Say goodbye to slow claims and endless paperwork

Testimonial

"I must say that our partnership with Fusion Business Solutions (FBSPL) has been truly exceptional. What sets FBSPL apart is their remarkable ability to not only grasp our ever-evolving business needs but also their genuine curiosity to understand our culture. Their flexibility and agility have been invaluable as our startup continues to grow rapidly. FBSPL proactive approach, coupled with their rigorous processes and scalability, has significantly enhanced our customer experiences and AI operations."

Chin Ma Founder and President

"Fusion Business Solutions has been a game-changer for our company. Their responsive team, seamless onboarding, and commitment to excellence have significantly reduced our stress levels, allowing us to focus on what matters most – our clients. We've experienced measurable improvements in client retention and employee satisfaction since partnering with Fusion, making them the top choice for any business seeking efficient virtual assistant services."

Isom Rigell M. Ed. Chief People Officer

What sets us apart

FBSPL vs. Traditional providers

What FBSPL Offers?

  • AI-integrated processes for speed & accuracy
  • Trained professionals with experience of serving clients globally
  • Full-cycle support from onboarding to claims
  • Real-time reporting & transparent communication
  • Customized consultation for agency growth

What Do Others Provide?

  • Manual-heavy tasks with higher error rates
  • Generic BPO teams with limited domain skills
  • Fragmented services needing multiple vendors
  • Delayed updates and poor visibility
  • One-size-fits-all approach

Let’s transform your insurance operations

We don’t just support your insurance business, we help you optimize, scale, and lead with confidence. With AI-driven workflows and 24/7 dedicated teams, we’re the partner your agency can rely on.

Advanced Insurance tools

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Discover how FBSPL can simplify your agency’s workflow

At FBSPL, we build intelligent support systems around your agency’s workflow. Whether you're buried in claims, face issues with policy processing, or just need sharper back-office execution, our AI-powered insurance outsourcing solutions help you move faster, serve better, and grow stronger.