Trusted by 550+ Growing Businesses Like Yours

About us

Since 2006, we’ve been powering businesses with smart, scalable outsourcing solutions. As a leader in Business Process Management and Consulting, we specialize in Insurance Outsourcing, Accounting & Bookkeeping, Data Annotation, Digital Marketing, and Business Intelligence. Our goal is to improve operations, enhance control, and support sustainable growth.

Years of experience

+

Experts

+

Clients worldwide

Hidden obstacles in claims management

Insurance agencies constantly battle inefficiencies that impact their bottom line and client relationships. Are these familiar to you?

Manual Errors & Inaccuracies

Manual data entry is prone to errors, leading to costly mistakes and compliance risks.

Lengthy Processing Times

Traditional claims handling is slow, causing delays that frustrate clients and strain resources.

Inconsistent Eligibility Checks

Lack of standardized processes can result in inconsistent eligibility decisions and claim denials.

Poor Client Experience

Complex procedures and lack of transparency lead to dissatisfied clients and potential loss of business.

Why choose FBSPL?

We provide you with dedicated VA support, and our team leverages the most advanced technology and industry expertise to deliver end-to-end claims management services.

Speed and efficiency

Accelerate claims processing with our streamlined workflows.

AI-Powered Precision

AI automation ensures accuracy, consistency, and compliance.

Cost savings

Reduce overheads with our cost-effective outsourcing solutions.

Client satisfaction

Boost trust with transparent and timely claim resolution.

Our core services

We provide end-to-end solutions for efficient and transparent claims handling, designed to elevate your agency's performance.

Claims Processing

Speed and accuracy make all the difference. Our claims processing services simplify every step, ensuring quick turnarounds without compromising precision. From intake to resolution, our expert team reduces delays and improves transparency.

Data Entry: Swift processing of claims initiation.

Claims Initiation: Precise determination of claims eligibility.

Eligibility Determination: Accurate and efficient entry of claims data

Data Analysis: In-depth analysis of claims data for insights.

FNOL Processing: Efficient processing of First Notice of Loss.

Claims settlement

Turn a complex process into a seamless customer experience. Our approach handles each claim with attention, from swift validation to efficient resolution. We use advanced tools and proactive updates to eliminate delays and keep clients informed.

Claims Reporting: Comprehensive and timely claims reporting.

Data Collection & Registration: Meticulous data collection and registration.

Investigation & Validation: Thorough investigation and validation, including carrier follow-ups.

Client Trust Building: Strengthen client trust and boost agency reputation.

Ready to optimize your claims process?

Don’t let challenges hold you back, get our customer-centric claims management outsourcing services that drive results.

Get a 15 min free consultation now.

Testimonial

I must say that our partnership with Fusion Business Solutions (FBSPL) has been truly exceptional. What sets FBSPL apart is their remarkable ability to not only grasp our ever-evolving business needs but also their genuine curiosity to understand our culture. Their flexibility and agility have been invaluable as our startup continues to grow rapidly. FBSPL proactive approach, coupled with their rigorous processes and scalability, has significantly enhanced our customer experiences and AI operations.

Chin Ma

Founder and President

We reached out to Fusion in the Fall of 2022 as we were having issues recruiting a skilled and motivated workforce locally to fill back-office roles in our organization. What started as a simple documentation validation exercise quickly grew into the team supporting more strategic review and reconciliation activities. The team has shown repeatedly that they are willing to take on more and more complicated tasks, and the leadership team is quick to rally and support their employees when things fall off track.

James Oickle

President & CEO

Trusted Globally

Get started in 4 simple steps

Transforming your claims management is easier than you think. Follow our straightforward onboarding process.

Contact us today for a free consultation

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