Expert Insurance Back-Office Management Services That Saves 20+ Hours Weekly

Policy Processing & Administration

Keep your policies moving without delays. Our insurance back-office outsourcing services ensure smooth policy issuance, renewals, and endorsements, helping businesses maintain client trust and achieve faster revenue realization. Outsource policy administration, save time, cut costs, and scale client servicing with ease.

  • New business setup & issuance
  • Endorsements & change requests
  • Renewals & reinstatements
  • Cancellations & non-renewals
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Claims Management Support

Faster claims mean happier clients. With our insurance back-office support, we process every claim swiftly and accurately while reducing bottlenecks and improving client retention by up to 90%. Outsource claims management support and free your internal team to focus more on strengthening client relationships.

  • FNOL data entry
  • Claims tracking & updates
  • Loss run requests
  • Documentation handling
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Insurance Data Entry & AMS Management

Data mistakes cost money and trust. Our insurance back-office solutions for data entry and AMS management ensure 99% accuracy, compliance, and cleaner systems. It means fewer E&O risks, stronger reporting, and improved decision-making, giving your business a competitive edge while saving hours of manual work.

  • Client & policy data entry
  • Coverage & premium updates
  • Contact info management
  • AMS cleanup & maintenance
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Certificate of Insurance (COI) Management

Never risk client relationships over a delayed COI. With FBSPL’s insurance agency back-office outsourcing services, COIs are issued on time, ensuring compliance and accuracy. Our back-office experts use automated systems to manage certificate issuance and verification, helping businesses mitigate coverage risks.

  • COI issuance & renewals
  • Certificate holder updates
  • Master certificate setup
  • SLA-based COI delivery
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Document Management & Compliance Support

Stay audit-ready and fight document management and compliance complexities with 100% confidence. Our insurance back-office support simplifies document management and regulatory compliance, helping you avoid penalties. With properly indexed and updated files, we help businesses gain confidence and reduce operational risks.

  • Document sorting & labeling
  • Indexing into AMS
  • Audit file preparation
  • Compliance checklist updates
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Fractional Account Management Service

Get licensed expertise without the cost of a full-time hire. Our fractional account managers work as an extension of your team, handling renewals, endorsements, client communications, and policy servicing with complete accountability. Our flexible back-office solution saves you up to 50% on staffing costs while giving your business 3X faster turnarounds.

  • Policy & renewal management
  • Endorsements & COI issuance
  • Client communication & CRM updates
  • AMS maintenance & reporting
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Cut Back-Office Costs by 50% and Gain 100% Accountability with Licensed Fractional Account Managers.

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Business Outcomes You Can Expect with Our Insurance Back-office Support

Partnering with FBSPL isn’t just about outsourcing insurance tasks, it’s about achieving measurable results, impacting your bottom line.

Industrial Expertise that Reduces Risk
Get access to AMS-trained specialists who understand the insurance ecosystem inside out, ensuring compliance and accuracy.
Sustainable Growth Without Growing Costs
Scale your operations smoothly with a dedicated team that adapts to your business demand.
Efficiency That Translates into Client Retention
Our SOP-driven workflows and automation help you cut turnaround times, speed up servicing, and keep clients satisfied for the long run.
Cost Savings That Boost Profitability
Save up to 70% on staffing costs while gaining licensed expertise. Now turn your back office into a revenue-driven engine.
Productivity That Fuels Sales & Client Relationships
Free your internal team from admin bottlenecks so they can focus on cross-selling, upselling, and delivering superior client experience.

Get access to AMS-trained specialists who understand the insurance ecosystem inside out, ensuring compliance and accuracy.

Scale your operations smoothly with a dedicated team that adapts to your business demand.

Our SOP-driven workflows and automation help you cut turnaround times, speed up servicing, and keep clients satisfied for the long run.

Save up to 70% on staffing costs while gaining licensed expertise. Now turn your back office into a revenue-driven engine.

Free your internal team from admin bottlenecks so they can focus on cross-selling, upselling, and delivering superior client experience.

Trusted by 550+ Insurance Agencies, MGAs & Carriers for Back-Office Success

With 18+ years of insurance outsourcing expertise, FBSPL helps agencies, MGAs, and carriers simplify back-office management and focus on growth. Our SOC2 & ISO-certified operations, AMS-trained staff, and flexible hiring models make us the trusted choice for insurance back-office process outsourcing worldwide.

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Hours saved weekly

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Faster turnarounds

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Accuracy & compliance

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Dedicated experts

24*7

Back-office support

Insurance Back-Office Management That Fits All Your Needs

Agencies

We assist insurance agencies by increasing service efficiency, cutting expenses, and simplifying their day-to-day insurance back-office operations.

  • Policy administration & renewals
  • Claims tracking & FNOL support
  • Accounting & commission reconciliation
  • Data entry and AMS updates

MGAs

By providing scalable insurance back-office solutions, we enable MGAs to concentrate on underwriting, compliance, and company expansion.

  • Underwriting support & quote preparation
  • Reporting & data validation
  • Policy document Management
  • Regulatory compliance support

Carriers

We offer carriers reliable insurance back-office outsourcing services to guarantee consistent, quick, and data-accurate processing.

  • Claims documentation & indexing
  • Document compliance & quality checks
  • Rating & binding assistance
  • Data Enrichment & system uploads

Agents & Brokers

We support insurance agents and brokers by managing time-consuming administrative tasks, ensuring they can dedicate more time to client servicing.

  • COI issuance & endorsements
  • Quote follow-ups & documentation
  • Client communications & CRM updates
  • Policy servicing support

Advanced Tools That Eliminate Your Back Office Delays

Offering Insurance Back-Office Solutions That Goes Beyond the Ordinary!

What FBSPL Provides?
  • Licensed & Fractional Account Managers
  • Pre-trained team on your AMS
  • Custom SOPs & workflows
  • Backup staff & near-zero attrition
  • Real-time process updates
  • Scalable by hour, team, or department
What Others Provide?
  • Generic staff and agents with no license
  • Require weeks of training
  • One-size fits all outsourcing model
  • No backup support
  • Poor communication & reporting
  • Rigid contracts with fixed headcount

From Agencies to Carriers, 550+ Businesses Chose Us for Back-office Support

Stop Losing Time to Endless Back-office Bottlenecks!

Get Dedicated Experts Support Now

How FBSPL Makes Back-Office Outsourcing Seamless in 5 Just Steps?

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Hear from our Client-Chin Ma

Hear it From Our Clients

I must say that our partnership with Fusion Business Solutions (FBSPL) has been truly exceptional. What sets FBSPL apart is their remarkable ability to not only grasp our ever-evolving business needs but also their genuine curiosity to understand our culture. Their flexibility and agility have been invaluable as our startup continues to grow rapidly. FBSPL's proactive approach, coupled with their rigorous processes and scalability, has significantly enhanced our customer experiences and AI operations.

Chin Ma
Founder and President
Hear from our Client-Isom

Hear it From Our Clients

Fusion Business Solutions has been a game-changer for our company. Their responsive team, seamless onboarding, and commitment to excellence have significantly reduced our stress levels, allowing us to focus on what matters most – our clients. We've experienced measurable improvements in client retention and employee satisfaction since partnering with Fusion, making them the top choice for any business seeking efficient virtual assistant services. We are grateful for the outstanding support they've provided to our business.

Isom Rigell M. Ed.
Chief People Officer

Reclaim Your Precious Hours with Expert Back Office Support

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