Major challenges faced by insurance agencies

60%

Insurance agencies admit to a lack of consistent customer experience in their organization.

45%

Agencies struggle with upskilling their workforce to adapt to evolving industry trends and compliance.

60%

North American insurance agencies struggle with data organization and consistent servicing procedures.

50%

Insurance agencies report underutilization of their existing technology, leading to inefficiencies.

Simplify your agency operations with FBSPL consulting solutions

Workflow standardization

We transform your workflows into high-efficiency processes by identifying the bottlenecks and offering customized solutions.

Seamless data migration

Besides data migration, we manage data organization, secure transition with zero disruptions, and ensure every detail is structured.

Backlog cleanup expertise

Say goodbye to clutter! Our data cleanup experts clear out outdated files and prepare your systems for optimal functionality.

Efficient tech automation

Our efficient technology automation solutions ensure faster processing, reduced errors, and enhanced agency productivity.

About us

Empowering businesses through innovative outsourcing solutions since 2006. As a leader in Business Process Management and Consulting, we specialize in Insurance Outsourcing, Accounting & Bookkeeping, Data Annotation, Data Visualization, and Digital Marketing services, enabling companies to have complete control over their operations and drive sustainable growth.

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Years of experience

/5

Global rating

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Happy clients

%

Client retention

Our insurance agency consulting services

Workflow Standardization & Efficiency Optimization

Our insurance agency consultants go beyond surface-level fixes to identify the core inefficiencies...

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Technology Automation Solutions

Re-imagine your insurance agency’s operations with our power-packed technology automation solutions...

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Data Cleanup

Fed up with disorganized and inaccurate data? Don't be! With our professional data cleanup services, we eliminate inaccuracies...

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Data Migration

Ensure a secure and efficient insurance data transition to advanced agency management systems with our reliable data migration services...

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Agency Staff Training

Train your team to excel in their desired roles with specialized agency staff training program. Our agency consultation...

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Enhanced Client Communication

Struggling to deliver exceptional client experiences? Our client servicing consultation are designed to help agencies..

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Trusted by businesses like yours

Hear from our clients

Hear from our Client-Chin Ma

Hear from our clients

I must say that our partnership with Fusion Business Solutions (FBSPL) has been truly exceptional. What sets FBSPL apart is their remarkable ability to not only grasp our ever-evolving business needs but also their genuine curiosity to understand our culture. Their flexibility and agility have been invaluable as our startup continues to grow rapidly. FBSPL's proactive approach, coupled with their rigorous processes and scalability, has significantly enhanced our customer experiences and AI operations.

Chin Ma
Founder and President

Hear from our clients

Hear from our Client-Isom

Hear from our clients

Fusion Business Solutions has been a game-changer for our company. Their responsive team, seamless onboarding, and commitment to excellence have significantly reduced our stress levels, allowing us to focus on what matters most – our clients. We've experienced measurable improvements in client retention and employee satisfaction since partnering with Fusion, making them the top choice for any business seeking efficient virtual assistant services. We are grateful for the outstanding support they've provided to our business.

Isom Rigell M. Ed.
Chief People Officer

Insurance agency consultation tools for exceptional performance

Meet the expert

With over 24 years of experience in the insurance industry, she has held various roles, including claim specialist, independent agent, assistant underwriter, and senior client specialist. She has expertise in crafting business strategies, improving operational efficiency, and managing a book of business, generating over $4 million in revenue. In 2015, she was crucial in establishing a start-up agency in Austin, Texas. In 2017, she founded her own agency, Business Insurance Solutions, and began consulting for other agencies. Today, Laura leads our team in providing cutting-edge optimization and training tools for independent agencies to thrive via growth and efficiency solutions.

Laura Waldyn

Vice President, Agency Optimization Services

Hire insurance agency consultants in a tap!

Initial consultation
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Customized solution proposal
Onboarding & seamless integration
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Ensuring quality at every step
Ongoing support & reporting
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Trusted globally

Take a step up

The numbers speak for themselves—automated operations, lower costs, and better accuracy. But at FBSPL, we’re not just about numbers. We’re a strategic partner, dedicated to driving your business growth.