Growing Businesses Like Yours

Focus on what matters most

At FBSPL, we assign a dedicated virtual assistant for insurance operations, so you can focus on nurturing client relationships. Leave the repetitive workload to us and concentrate on what truly drives your agency’s growth.

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Years Experience

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Skilled insurance VAs

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Happy clients

*7

Support in all time zones

Hidden challenges insurance agencies face

Insurance agencies face a web of operational hurdles, from manual tasks to ever-changing regulations. These challenges make it harder to grow efficiently. Partnering with a virtual assistant insurance agency helps agencies reduce this burden, streamline operations, and maintain compliance without compromising client service.

Manual Process Overload

Repetitive tasks like data entry and claims processing consume staff time, reducing focus on client relationships.

Delayed Client Responses

Limited hours and high inquiry volumes lead to slow client communication, impacting satisfaction.

Data Security Threats

Sensitive client information is vulnerable to breaches without robust security protocols in place.

Compliance Complexity

Navigating ever-changing regulations like GDPR and HIPAA requires constant vigilance and resources.

Tackle your challenges with professional insurance VA services

We provide you with dedicated VA support, and our team leverages the most advanced technology and industry expertise to deliver insurance services.

1
Efficient Automation

Our virtual assistants for insurance companies help with claims and renewals. With expert support, you can reduce processing time by up to 70% and free staff for strategic tasks.

2
24/7 Client Support

With a virtual assistant for insurance, you get instant responses to inquiries around the clock, boosting client satisfaction and loyalty.

3
Robust Security

Our systems follow strict protocols to ensure your data remains protected, a critical feature of any virtual assistant insurance solution.

4
Compliance Simplified

From GDPR to HIPAA, our insurance agency virtual assistant team stays ahead of evolving regulations.

Overcome your challenges now with our insurance VA

How FBSPL’s Insurance VAs support our clients

From policy processing to customer support, our specialized insurance virtual assistant for insurance agencies handles every aspect of your operations with precision and expertise. Here’s what we offer.

Insurance New Business

Our virtual assistants for insurance agents handle quotes, onboarding, and documentation to speed up new business.

Policy Processing

Efficient policy administration and management to ensure accuracy and compliance across all insurance products.

Claims Management

Improve settlement times and customer satisfaction with expert claims handling by a dedicated insurance virtual assistant.

Insurance Agency Consulting

Strategic planning and growth support powered by the best virtual assistant for insurance agents.

Insurance Customer Support

Multichannel, 24/7 support from trained virtual assistants for insurance companies to enhance retention.

Insurance Accounting

Precise financial management and accounting services tailored specifically for insurance operations.

Benefits of hiring an Insurance VA for your agency

  • Specialized Industry Knowledge
  • Data Management Excellence
  • Multi-channel Communication
  • Advanced Technology Integration
  • Business Analytics Support
  • Document Preparation and Processing

Additional features you get with our VA services

Insurance-focused Back-office service

We efficiently manage the Property & Casualty Insurance sector, bringing industry-specific expertise to every task.

Free Integration Phase

Get started with a 10-day integration period that ensures your virtual assistant for insurance agency adapts to your workflow.

No Hidden Fees

No sign-up costs. No lock-in contracts. Cancel anytime, no hidden charges or surprises.

Security & Protection

Our services are backed by Errors & Omissions and Cybersecurity insurance. Plus, our insurance virtual assistants use advanced tools for data protection and privacy.

Flexible service

Choose from full-time or part-time back-office support with flexible monthly plans that adapt to your agency’s needs.

Who do we serve?

Our industry-specific virtual assistants are built for the insurance world—supporting MGAs, carriers, agents, and brokers with tailored assistance that simplifies operations and boosts efficiency.

MGAs

We work hand-in-hand with MGAs to handle claims and administrative tasks, giving them more time to build lasting client relationships.

Carriers

Our skilled insurance VAs help carriers enhance operational efficiency and reduce overhead through reliable virtual support.

Agents & Brokers

From policy renewals to back-office assistance, we help agents and brokers deliver seamless service and keep their clients coming back.

Grow your business with FBSPL

Curious about how our back-office support can benefit your business? Reach out to us, we’d love to explore how our insurance virtual assistants can drive real results.

Testimonial

Hear from our Client-Chin Ma

Testimonial

I must say that our partnership with Fusion Business Solutions (FBSPL) has been truly exceptional. What sets FBSPL apart is their remarkable ability to not only grasp our ever-evolving business needs but also their genuine curiosity to understand our culture. Their flexibility and agility have been invaluable as our startup continues to grow rapidly. FBSPL's proactive approach, coupled with their rigorous processes and scalability, has significantly enhanced our customer experiences and AI operations.

Chin Ma
Founder and President

Testimonial

Hear from our Client-Isom

Testimonial

Fusion Business Solutions has been a game-changer for our company. Their responsive team, seamless onboarding, and commitment to excellence have significantly reduced our stress levels, allowing us to focus on what matters most – our clients. We've experienced measurable improvements in client retention and employee satisfaction since partnering with Fusion, making them the top choice for any business seeking efficient virtual assistant services. We are grateful for the outstanding support they've provided to our business.

Isom Rigell M. Ed.
Chief People Officer

Our Tools expertise

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